Return Policy
At Bag & Beyond, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return process. You may return most items within 30 days of receiving your order for a full refund or exchange. To be eligible for a return, the following conditions must be met:

• The item must be unused and in its original packaging.
• It should have all tags attached and be accompanied by the original receipt or proof of purchase.

How to Return an Item
To initiate a return, please follow these steps:

1. Contact Us: Reach out to our customer service team at [insert email address] to request a return authorization. Please include your order number and the reason for the return.

2. Prepare Your Package: Carefully pack the item in its original packaging. Ensure all tags are still attached and include any accessories or documentation that came with the product.

3. Ship the Item: Send the return package to the address provided by our customer service representative. We recommend using a trackable shipping service to ensure the package arrives safely.

Refunds
Once we receive your returned item, we will inspect it to verify that it meets our return criteria. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Please allow up to [insert time frame, e.g., 5-7 business days] for the refund to reflect in your account.

Exchanges
If you would like to exchange an item for a different size, color, or style, please contact us directly. We’ll guide you through the exchange process.

Non-Returnable Items
Please note that certain items are non-returnable, including:

• Gift cards
• Personalized products
• Items marked as final sale

If you have any questions about whether a specific item can be returned, feel free to contact our customer service team.

Defective or Damaged Items
If you receive a defective or damaged item, please contact us within [insert time frame, e.g., 7 days] of receipt. We will work with you to resolve the issue and provide a replacement or refund as needed.